Terms of service

What you are buying

Negotiation Buddy provides AI negotiation practice and preparation. You lead any real negotiation. The AI can make mistakes and does not review contracts or provide legal, financial or other regulated professional advice. Scores and feedback are practice aids, and we do not guarantee savings, a successful negotiation or a particular improvement.

Accounts and responsible use

You must be at least 18 and able to enter into this agreement. Keep your sign-in details secure and use an email you can access. Only submit information you are entitled to use. Do not use the service unlawfully, try to access another person's information, disrupt the service or resell shared account access.

Free practice and paid plans

• Each account can start one free practice from three selected SaaS scenarios. No payment card is needed. Visiting a page does not use it; starting the session does.
• A £15 single-session purchase adds one practice credit. A credit is used when a new paid practice starts. It covers that session and its report, and does not unlock the separate ongoing coach.
• The £49 monthly plan renews each month until cancelled and includes unlimited practice plus ongoing AI coaching and deal preparation. Technical request limits still apply to protect availability and prevent abuse.

Prices are in GBP. Checkout shows the amount due and any applicable discount before you confirm. A promotion applies only within its displayed product, eligibility and redemption limits. Your purchase is confirmed after Stripe reports a completed checkout; access may take a short time to update.

Renewal and cancellation

You authorise recurring monthly charges when you confirm a subscription in Stripe Checkout. Manage or cancel it through Account & settings and the billing portal, or contact support@vedara.me. Cancelling stops the next renewal; access normally continues to the end of the paid period. Any separately purchased unused practice credits remain available. Failed payments can affect subscription access.

Consumer cancellation rights and refunds

If you are buying as a UK consumer, you normally have 14 days from entering the contract to cancel an online service purchase. Contact support@vedara.me with your account email and purchase date. Starting to use the app does not by itself waive statutory cancellation rights. You do not need to use a particular form.

You can use this wording: "I wish to cancel my Negotiation Buddy purchase made on [date]. My name is [name] and my account email is [email]." We will explain any applicable refund and process refunds required by law. These terms do not limit your rights where the service is faulty, misdescribed or not provided with reasonable care and skill, or any other rights that cannot lawfully be excluded.

Your content and our service

You retain your rights in content you submit. You allow us and our service providers to process it as needed to operate Negotiation Buddy, as described in our privacy notice. AI output may be similar to output generated for others. Check it before relying on it or sharing it.

We or our licensors own the app's software, design and learning materials. Your plan permits your own use of the service and your session reports; it does not transfer ownership of the app or permit reselling our service.

Availability, changes and suspension

We aim to keep the service available, but maintenance and third-party failures can interrupt it. Contact support@vedara.me if an interruption prevents you receiving a purchase. We may restrict access where reasonably necessary to address abuse, security or a material breach of these terms, and will explain the reason where doing so is lawful and safe.

We will give reasonable advance notice of material changes to paid plans or these terms. Price changes apply to future purchases or renewals after notice, rather than changing an already paid period. You may cancel before the new price takes effect.

Responsibility and resolving problems

We remain responsible for our obligations under applicable law. Nothing here excludes liability for fraud, death or personal injury caused by negligence, or any liability that cannot legally be excluded. You are responsible for decisions you make in real negotiations, subject to your statutory rights.

Contact support@vedara.me first so we can try to resolve a problem. These terms are governed by the law of England and Wales. If you are a consumer, mandatory protections and the right to bring a claim in the courts of your home jurisdiction still apply where the law provides them.

Contact and a copy of these terms

Email support@vedara.me or write to SIMARA AI Limited, 128 City Road, London, England, EC1V 2NX, United Kingdom. You can save or print this page, and request a copy by email.